Clean Curb, LLC (“Company,” “We,” “Our,” or “Us”) is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at www.cleancurb.com or use our curbside garbage can cleaning services. Please read this policy carefully. If you disagree with its terms, please discontinue use of our website and services.

1. Information We Collect

We may collect the following types of information when you interact with us:

• Personal Identification Information: Name, home address, billing address, email address, and phone number.

• Payment Information: Credit or debit card details collected securely through our payment processor. Clean Curb, LLC does not store full card numbers on our servers.

• Service Information: Details about your garbage collection schedule, preferred service location, and container types.

• Communications: Records of any correspondence you send us, including emails or support requests.

• Usage Data: Information about how you access and use our website, including IP address, browser type, pages visited, and time spent on pages.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To schedule, perform, and confirm your garbage can cleaning services.

• To process payments and manage your subscription or account.

• To send you service reminders, completion notifications, and account-related communications via SMS, email, or phone.

• To respond to your inquiries and provide customer support.

• To improve our website, services, and overall customer experience.

• To comply with applicable legal obligations.

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following limited circumstances:

• Service Providers: Trusted third-party vendors who assist us in operating our website, processing payments, or delivering our services (e.g., payment processors, SMS notification, and CRM platforms). These parties are contractually obligated to keep your information confidential.

• Legal Requirements: When required by law, court order, or governmental authority, or to protect the rights, property, or safety of Clean Curb, LLC, our customers, or the public.

• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

4. Text Message & Email Communications

By providing your phone number and/or email address, you consent to receiving transactional communications from Clean Curb, LLC, including service reminders, cleaning completion alerts, and account notifications. If you wish to opt out of SMS notifications, you may reply STOP to any text message we send. To opt out of email communications, use the unsubscribe link included in our emails or contact us directly. Please note that opting out of marketing communications will not affect transactional messages required to deliver your service.

5. Cookies & Website Tracking

Our website may use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand usage patterns. You may instruct your browser to refuse all cookies or to notify you when a cookie is being sent. However, some features of our website may not function properly without cookies.

6. Data Security

We implement commercially reasonable technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security and encourage you to take steps to protect your own data as well.

7. Data Retention

We retain your personal information for as long as your account is active, as needed to provide you with our services, or as required by applicable law. When your information is no longer needed, we will securely delete or anonymize it.

8. Children’s Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected information from a child under 18, please contact us immediately and we will take steps to delete that information.

9. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including the right to:

• Access the personal information we hold about you.

• Request correction of inaccurate or incomplete information.

• Request deletion of your personal information, subject to legal obligations.

• Opt out of certain uses of your information, such as marketing communications.

To exercise any of these rights, please contact us using the information provided below. We will respond to your request within a reasonable timeframe.

10. Third-Party Links

Our website may contain links to third-party websites. This Privacy Policy does not apply to those sites, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.

11. Changes to This Privacy Policy

Clean Curb, LLC reserves the right to update or modify this Privacy Policy at any time. Changes will be effective immediately upon posting to our website. We will notify you of material changes via email or a prominent notice on our website. Your continued use of our website or services after any changes constitutes your acceptance of the updated policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Clean Curb, LLC

Website: www.cleancurb.com

Email: contact@cleancurbllc.com